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Troubleshooting

The app is running slowly

Sluggish performance on the floor is more often a network issue than the device. Nautilus runs over Wi-Fi and cellular, but a building with thick walls and dead zones can starve the connection.

Freeing things up

On older phones, close background apps and restart the device to reclaim memory before a long counting session, and keep your browser up to date. If a single warehouse with a very large catalog feels heavy, reach out and we can look at the account and suggest device or layout changes that help.

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