Nautilus integrates with both DHL Express (international air freight, time-definite delivery) and DHL eCommerce (postal-style international parcel). Customs documentation, duties calculation, and tracking all come through a single integration.
Inventory data, where you need it.
Three things the DHL integration does well, that you'd otherwise be doing by hand.
220+ countries
Ship to 220+ countries through DHL's global network. Each shipment auto-generates the required customs documentation (commercial invoice, packing list, country-of-origin declarations) at print time.
Duties and taxes calculation
Calculate landed costs (duties, taxes, brokerage) at the time of shipment creation, using DHL's Trade Automation Services. Customers can be billed for duties upfront (DDP) or on delivery (DDU); both flows are supported.
Global tracking
End-to-end visibility from warehouse pickup through international air freight, customs clearance, last-mile carrier handoff, and final delivery. Tracking events post back to Nautilus and to the sales channel that originated the order.
Bidirectional sync. No manual entry.
Data moves between Nautilus and DHL in both directions, near-real-time.
- Pick completions
- Package dimensions and weight
- Customs declarations
- Service level (Express vs eCommerce)
- DDP / DDU selection
- Rate quotes
- Label data
- Commercial invoices
- Duties and tax calculations
- Tracking events
Four steps to live.
Under 10 minutes for most teams. The full health check takes longer but doesn't block sync.
Connect
Authenticate with one click. Nautilus uses OAuth — no API keys to copy, no credentials to store.
Map
Match your products, locations, and accounts. Nautilus auto-maps by SKU where possible.
Sync
Enable bidirectional sync. Changes in either system reflect in the other within 30 seconds.
Verify
Run the sync health check. Nautilus flags any mismatches before they become problems.
What the integration does, in numbers.
DHL questions, answered.
DHL Express vs. DHL eCommerce: which should I use?
DHL Express is time-definite international air freight, typically 2-5 days door to door, premium pricing. DHL eCommerce is postal-style parcel, typically 7-14 days, much cheaper. Use Express for high-value or urgent international; use eCommerce for low-margin direct-to-consumer.
What's the customs paperwork process?
Nautilus generates the commercial invoice and packing list automatically at label creation. For each item, we use the HS code, country of origin, and declared value stored in your product master. The PDF prints with the label as a single job. For high-value shipments ($2,500+ to most countries), we recommend manual review before printing.
How are returns handled internationally?
Returns from international destinations are complex enough that we don't auto-generate return labels by default. The integration supports manual return label creation through the DHL API, but customers typically use a regional return aggregator (in the destination country) and surface that return option through their customer-service interface. Returns post back to Nautilus when the package is scanned at your warehouse.
Does this support DHL Parcel (the European parcel network)?
Yes. DHL Parcel (formerly DPD/DHL Parcel Europe) is supported within DHL eCommerce. European customers shipping intra-EU benefit from the Parcel network; non-EU senders shipping into Europe also have access through the eCommerce service.
See Nautilus + DHL running on real data.
30-minute walkthrough with a Nautilus engineer. We'll connect a sandbox of your DHL account and show the sync live.